Answers, in plain language.

Counselling is a process: a conversation about your life, what's working, what isn't, how you're feeling, what you're thinking about, and how you'd like things to be different. It's about exploring, building awareness, and learning new ways to handle the challenges that come up. Your counsellor's goal is to support self-understanding, and to encourage and empower you to find your strengths so you can reach your goals and make the changes you want to make.

Speaking with a trained professional about what's going on can help in many ways. Some of the most common benefits include: discovering new ways of thinking; identifying choices where it seemed there were none; spending less time worrying and more time taking part in your life; developing effective coping strategies; understanding yourself and others more fully; and enjoying better relationships with friends and family.

Our counsellors are registered professionals, required to maintain and protect your confidentiality. No information is shared with anyone else without your permission, except in the exceptional circumstances where it is required by a court of law.

The length and frequency of counselling depend on each person. Sessions can take place weekly, every two weeks, or monthly, depending on your needs. Many people benefit from as few as three to six sessions; others choose to work with a counsellor on an ongoing basis. Either way, you decide how much or how little you want or need.

At each session you'll be asked a few short questions about how you're doing, a quick check on your mental health vital signs. That feedback helps your counsellor decide whether to adjust their approach. This process, called Feedback-Informed Treatment (FIT), helps make sure you're getting the best possible care and moving toward your goals.

For clients covered by the First Nations Health Authority's Mental Health & Wellness Program, you do not pay anything up front. We also work with extended health benefits, band and agency funding, and private pay. If you're not sure what you're eligible for, contact us and we'll help you figure it out.

Through its Mental Health & Wellness Program, the First Nations Health Authority covers the services of qualified mental health providers, including clinical counsellors and social workers, for First Nations individuals in B.C. If you're not sure whether you're eligible, contact us and we'll help you find out.

No referral is needed. You can get started by choosing the service that fits your needs and booking online, or by completing our secure intake form. We'll follow up to gather any additional information and book your first appointment.

Yes. We offer in-person, phone, and video counselling so you can connect in the way that works best for you, wherever you are in British Columbia.