Steady, culturally safe support when crisis hits home.
When a community experiences a death, a suicide, or another traumatic event, our Indigenous and ally clinicians bring coordinated, culturally safe crisis support, for those most affected and for the helpers who hold everyone else.
Experience you can lean on
Culturally safe providers
Our responders are Indigenous and ally clinicians who deliver trauma-informed, culturally safe care, with respect for your protocols, ceremony, and the place of Elders in healing.
Experienced in community emergencies
We understand the weight of community-wide grief, the strain on local helpers, and the realities of responding in close-knit, rural, and remote communities, including when there is more than one loss.
Trusted by First Nations leaders
We work in partnership with Chief and Council, health directors, and community helpers, following your lead and your protocols rather than bringing an outside agenda.
Coordinated, across B.C.
From a single point of contact through to follow-up care weeks later, we coordinate a response that fits your community, on the ground where we can travel and by phone or video anywhere in British Columbia, on reserve and off.
What's included
Rapid, coordinated response
A single point of contact helps your leadership decide what's needed and mobilises culturally safe counsellors quickly, on the ground or by phone and video.
Circles, debriefs & one-to-one care
Talking and healing circles, group debriefs, and confidential individual counselling, woven together with ceremony and Elder involvement where the community wishes.
Support for the helpers
Dedicated care for the community members, health staff, and responders who hold space for everyone else, so they don't carry the loss alone.
Be ready before crisis comes.
Many communities put a response agreement in place ahead of time, so that when something happens, culturally safe support is one call away. We'll help you build a plan that fits your community.
Common questions
How quickly can you respond?
Response timing is agreed during planning. Communities with a response arrangement already in place get the fastest support, and we'll always do our best to mobilise quickly when you call.
Do you have experience with First Nations communities?
Yes. Our team is made up of Indigenous and ally clinicians who work alongside First Nations communities, leaders, and helpers, and we ground every response in cultural safety and your community's own protocols.
Do you come to the community?
Where possible and welcome, yes. We also provide support by phone and video, which can reach remote and rural communities quickly and bridge the time before counsellors arrive in person.
How is this different from a crisis line?
Crisis lines are vital for individuals in the moment. Our response is community-wide and sustained: coordinated support for many people at once, grounded in culture, with follow-up care over time. We always point individuals to 24/7 lines too.
What about the longer term?
We build follow-up into every response, connecting community members to ongoing counselling and checking in as grief and trauma surface in the weeks and months that follow.
Put a response plan in place.
Set up an on-call crisis response arrangement so culturally safe support is ready before your community needs it.
Book a consultation →You don't have to wait.
If you or someone you know is in crisis, our resources page lists 24/7 lines, including the KUU-US Indigenous Crisis Line at 1-800-588-8717.
Crisis resources →